Welcome To Your Prime Bordner Membership

Professional Roofing Inspection & Maintenance Excellence

The 5 P’s for the Bordner Promise for our Members

Priority Service

As a P.R.I.M.E. member we arrive at your door when its its safe within 24 hours for emergency repairs and service.

Preventative Maintenance

The P.R.I.M.E. program provides scheduling reminders, validates manufacturer warranties, and ensures your roof system continues to function at peak performance.

Price Savings

Members receive savings of up to 30% on future remodel projects and repair costs.

Purchase Guarantee

All Bordner projects get a Lifetime Workmanship Warranty subject to specific terms & conditions. Please consult your design consultant for full details.

Rob

Sincerely,

Rob Poettgen

Customer Expert

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CORE VALUES

Bordner 6 core values
Kind-Core Values New

Kind

Smile while doing the unexpected

Fair-Core Values New

Fair

See it from your point of view

Protective-Core Values New

Protective

Think long-term

Driven-Core Values New

Driven

Purposefully pursue our goals

Perceptive-Core Values New

Perceptive

Define the issue

Integrity-Core Values New

Integrity

Do the right thing

Our Team is PRIMED For Your BLISS

Relationship Focused, Results Driven – This is Bordner Bliss

ThinkBordner Team Member
ThinkBordner Team Member
ThinkBordner Team Member
ThinkBordner Team Member
ThinkBordner Team Member
ThinkBordner Team Member

Best in the Business

Bordner P.R.I.M.E. members are served by expert craftsman who care Bordner Home Improvement craftsmen are Google Guaranteed, have an A+ rating with the Better Business Bureau, have been awarded the Angi’s Super Service award multiple times, and have recently earned the Next Door Faves award!

 
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Giving Back to Vets with Owens Corning

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Owens Corning Platinum Premium Awards

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Product of Excellence Awards

Member Benefits

Every P.R.I.M.E. Member Receives the Following:

Asphalt Roof

Tile Roof

It Doesn’t Cost, It Pays To Be P.R.I.M.E.

Up to 70% of interior damage to your home could be prevented with annual maintenance. The Bordner P.R.I.M.E. membership is a comprehensive preventative maintenance program for your roofing and exterior remodeling systems. Much like a smoke alarm, P.R.I.M.E. helps prevent major problems by alerting you before costly repairs or safety hazards occur in your home.

Priority Service

  • 24-Hour Emergency Service Response Time
  • Priority Installation
  • Annual 20-Task Roof Checklist inspection
  • No overtime charges

Preventative Maintance

  • No age restriction on your roof system
  • Maintenance reminders and forward scheduling
  • Maintaining manufacturers warranty compliance
  • 100% BLISS guaranteed

Price Savings

  • Discount on repairs, replacements, remodels, and services
  • 2-Year warranty on all repairs*
  • LTD – Lifetime Workmanship Warranty available on new systems
  • 2-Year asphalt shingle warranty on all repairs*

Purchase Guarantee

All Bordner projects get a Lifetime Workmanship Warranty subject to specific terms & conditions. Please consult your design consultant for full details.

*Normal repairs are a 1 year warranty, P.R.I.M.E. members get a 2 year warranty on all repairs

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P.R.I.M.E. Membership Plans

Ask your craftsman for more information. Payments are automatic through your checking account or credit card. Credit cannot be issued for uninsured annual maintenance visits.

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Regular Prime Premium

Automatically Monthly:

$16.50

Automatically Annual:

$248

bordner house white

Tile Prime Premium

Automatically Monthly:

$33.50

Automatically Annual:

$496

P.R.I.M.E. Membership Frequently Asked Questions

What am I signing up for annually with Prime?

As a P.R.I.M.E. member, you receive comprehensive roof maintenance services including inspections, repairs, and priority scheduling. Benefits include a 20-point shingle checklist or multi-point tile inspection, caulking for exposed nail heads, resealing pipe collars, exhaust fans, and chimney flashings, leak checks, and loose shingle/tile securement. You’ll also get a whole home health check, maintenance reminders, 24-hour emergency response (when safe), and up to 30% off on repairs. Plus, enjoy a 2-year workmanship warranty on all repairs.

When is the inspection performed?

30 days from the contract date and initial payment.

Why is the annual more?

Administrative costs are lower for a monthly recurring subscription. We have passed these savings on to our customers.

Are P.R.I.M.E customers Auto-billed monthly on the same day?

Payments will be billed monthly on or about the same day each month.

As a member, how quickly will you be able to fix my issue?

As a P.R.I.M.E. member, you receive “front-of-the-line” priority for your appointments and scheduled projects. We also offer 24/7 call booking for your convenience.

Do you support older or newer roofs installed on my home?

There are no service restrictions on the number of years a roof exists on the home.

Will I have to pay for inspections after signing up for membership?

As a P.R.I.M.E. member, your annual roofing inspections are FREE with your membership every year.

When do you perform roof inspections?

Roofing inspections are performed year-round. As long as it is safe for our craftsmen to inspect, we can schedule them.

Can I set up monthly or annual payments?

We offer both options to assist with the flexibility of your budget needs.

Do I need to call to schedule my roof tune-ups?

As a PRIME member, we track and schedule when your annual roofing tune-ups are due. We will reach out to schedule the tune-ups. Any questions regarding scheduling can always be directed to www.bordnerprime.com, call, or text the P.R.I.M.E. Priority line at 816-987-6543.

Do I get a discount on other services as a P.R.I.M.E member?

There are discounts for repairs, replacements, remodels, and services.

Is anything else included along with the annual roof inspection for P.R.I.M.E membership?

Two-year warranty on any repairs and a lifetime warranty on new systems.

What our P.R.I.M.E. Members are saying about Bordner Home Improvement

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Jason Withington

“Border is the only roofing company I’ll ever use. Great customer service. Great product. Overall work.”

Service: Roof Repair for Storm & Wind Damage

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Lucille Tucker

“An awesome job. Professional and unique.”

Service: Roof Repair for Storm & Wind Damage
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Robyn Geraci

“Everyone from Tyler who bid my project to Anna, my project coordinator, to Carlos and Jose who installed my new windows and fixed the wood rot were amazing to work with! They all made the process smooth and easy for me. It was a pleasure to work with such professional, friendly people. The work turned out beautiful and on-time. I highly recommend using them for your home repair needs.”

Services: Roof Inspection, Roof Repair

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